If the program/event is cancelled by CARD for one of the following reasons:
WEATHER CANCELLATION
CARD will first look to reschedule the event/program
If no reschedule available:
Refund of 75% of registration fees (or)
100% “House Credit” to be used on future CARD event/program
COVID GUIDELINES DO NOT ALLOW FOR EVENT
CARD will first look to reschedule
If no reschedule available:
Refund of 75% of registration fees (or)
100% “House Credit” to be used on future CARD event/program
FACILITY UNAVAILABLE (natural disaster, public safety, other unforeseen circumstances)
CARD will first look to reschedule
If no reschedule available:
Refund of 75% of registration fees (or)
100% “House Credit” to be used on future CARD event/program
If the Client/Participant withdraws or cancels their registration prior to event:
14 days or more to start of event
Full Refund - $15 cancellation fee
3 -13 days prior to start of event
Refund of 50% of registration fees (or)
100% “House Credit" to be used on future event
72 hours or less
NO REFUND
Participant No-Show
NO REFUND
*Refunds will not include 3rd party registration fees and/or payment processing fees
*Replacement Players/Subbing* If you or your partner contact the tournament director with a suitable substitute player, we will try to make arrangements for the sub to play in your stead.. No guarantees are promised in such cases, but we always try to be flexible in the case of last-minute substitutions. The substitute must meet the age and skill level of that bracket. Payment details must be worked out amongst yourselves.