Refund and Cancellation Policy
**Cancellation Deadline: August 18th, 2025**
Refunds for Low Registration
If an event must be canceled due to low registration, players will receive a full refund minus the nonrefundable $5–10 processing fee. If divisions can reasonably be combined into a tournament director-approved competitive bracket (for example, combining ages 50–70), refunds will not be offered on the basis of low registration.
Refunds Before the Cancellation Deadline
If you withdraw from the event before the Cancellation Deadline (August 18th, 2025), you will receive a full refund, minus a $25 processing fee. This fee helps cover administrative costs already incurred, such as venue deposits, advertising, and payment processing fees.
Refunds After the Cancellation Deadline
If you withdraw after the Cancellation Deadline, no refunds will be issued unless you have purchased the Registration & Weather Insurance Policy during registration. This insurance provides coverage for cancellations after the deadline, including cases where the event is canceled due to weather, unforeseen circumstances, or other reasons.
Weather Information
We will make every reasonable effort to complete the tournament as scheduled, even in the event of inclement weather. **Covered courts are available and will allow play to continue through many weather conditions**, but weather may require us to adjust match times, move matches, modify the schedule, or make other changes to the tournament format.
Player safety will always be our top priority. If weather prevents the tournament from being completed, **players who purchased the Registration & Weather Insurance Policy and played zero matches will be eligible for a refund of their event fee.** Players who have played any matches are not eligible for a weather-related refund.
Registration & Weather Insurance Policy
<a href="https://docs.google.com/document/d/1VB2ngT8iqR42BnjxzkZrp3061LZSVH1SsQnKKUHEOQI/edit?usp=sharing">REGISTRATION & WEATHER INSURANCE POLICY</a> (<-- Clickable):
If you opted for the Registration & Weather Insurance Policy during registration, this will cover your event fee in case of cancellation for any reason, including low enrollment, weather, or other circumstances, and allows for a full refund even if the event is canceled after the Cancellation Deadline.
Waitlist Policy
If you were placed on the waitlist after registering and were not moved into the event, you will receive a full refund at the end of the tournament. The $25 processing fee does not apply in this case.
PT Software Fee
Please note that the PT Software Fee is non-refundable, as stated during the checkout process.
