Citadel Christian School Fundraiser Tournament Refund Policy
At Citadel Christian School, we understand that circumstances can change, and we strive to be fair while ensuring the smooth operation of our tournament.
Our refund policy is as follows:
1. Refund Eligibility - Refund requests must be submitted in writing via email to ccspapickleball@gmail.com by the deadline specified below.
2. Refund Deadlines & Amounts Matrix
30+ Days Before Tournament Start: Full refund minus a $15 administrative fee.
15-29 Days Before Tournament Start: 50% refund of the registration fee.
14 Days or Less Before Tournament Start: No refunds will be issued.
3. Extenuating Circumstances
In the case of injury, illness, or other unexpected emergencies, participants may request a credit toward a future Citadel Christian School Pickleball event. Supporting documentation may be required. All credit decisions are at the discretion of the tournament director.
4. Tournament Cancellation or Postponement
- If the tournament is canceled due to weather, facility issues, or unforeseen circumstances, registered players will receive a full credit toward a future Citadel Christian School Pickleball event.
- If the tournament is postponed, registrations will automatically be transferred to the new date. Players unable to attend may request a credit for a future event. No cash refunds will be issued.
5. Partner Withdrawals (Doubles Events)
If a registered player’s partner withdraws, the remaining player is responsible for finding a replacement. Refunds will not be issued for individual partner withdrawals.
6. No-Show Policy
Players who fail to show up for their scheduled matches without prior notice will not be eligible for refunds or future credits.
By registering for this event, you agree to the terms of this refund policy.
