DUPR De Mayo Pickleball Tournament Refund Policy
At the DUPR De Mayo Pickleball Tournament, we understand that unexpected circumstances may arise, and we strive to provide a fair refund policy for our participants. Please review our refund guidelines below:
1. Refund Eligibility
Full Refund: Players who withdraw at least 30 days before the tournament start date will receive a full refund, minus any processing fees.
Partial Refund: Withdrawals made after 30 days before the tournament start date will receive a 50% refund, minus any processing fees.
No Refund: No refunds will be issued for withdrawals made within 10 days of the tournament start date or for no-shows.
2. Weather & Event Cancellation
The tournament will proceed rain or shine unless conditions are deemed unsafe by tournament officials. In the event of a full tournament cancellation due to weather or unforeseen circumstances, participants may receive a partial refund or credit toward a future event, depending on expenses incurred.
If the tournament is partially completed before cancellation, no refunds will be issued.
3. Partner Withdrawals
If a doubles partner withdraws, the remaining player may find a replacement. If a replacement cannot be found, the remaining player will be offered a credit toward a future event.
4. Processing Fees
All refunds are subject to a processing fee to cover transaction costs. The exact amount will be specified at the time of withdrawal.
5. How to Request a Refund
Refund requests must be submitted via email to info@BigPickl.com with the subject line "Refund Request - DUPR De Mayo" and include the participant’s name, event category, and reason for withdrawal.
Refunds will be processed within 7-10 business days after approval.
By registering for the DUPR De Mayo Pickleball Tournament, participants agree to this refund policy.
For questions, please contact info@BigPickl.com
