Refund and Cancellation Policy
Cancellation Deadline: September 17th, 2026
Refunds for Low Registration
If an event must be canceled due to low registration, players will receive a full refund minus the nonrefundable $5–10 processing fee. If divisions can reasonably be combined into a tournament director-approved competitive bracket (for example, combining ages 50–70), refunds will not be offered on the basis of low registration.
Refunds Before the Cancellation Deadline
If you withdraw from the event before the Cancellation Deadline (September 17th, 2026), you will receive a full refund, minus a $25 processing fee. This fee helps cover administrative costs already incurred, such as venue deposits, advertising, and payment processing fees.
Refunds After the Cancellation Deadline
If you withdraw after the Cancellation Deadline, no refunds will be issued unless you have purchased the Registration & Weather Insurance Policy during registration. This insurance provides coverage for cancellations after the deadline, including cases where the event is canceled due to weather, unforeseen circumstances, or other reasons.
Refunds Due to Postponement
No refunds for postponement of events that are moved within 72 hours (for example, event moved from Saturday to Sunday or vice versa). For events moved greater than 72 hours (for non-weather related reasons), refunds will be permitted within a time frame communicated via email with the postponement notification.
Registration & Weather Insurance Policy
<a href="https://docs.google.com/document/d/1VB2ngT8iqR42BnjxzkZrp3061LZSVH1SsQnKKUHEOQI/edit?usp=sharing">REGISTRATION & WEATHER INSURANCE POLICY</a> (<-- Clickable):
If you opted for the Registration & Weather Insurance Policy during registration, this will cover your event fee in case of cancellation for any reason, including low enrollment, weather, or other circumstances, and allows for a full refund even if the event is canceled after the Cancellation Deadline. Without the Weather and Insurance Policy, refunds will not be granted for events cancelled do to weather.
Waitlist Policy
If you were placed on the waitlist after registering and were not moved into the event, you will receive a full refund at the end of the tournament. The $25 processing fee does not apply in this case.
PT Software Fee
Please note that the PT Software Fee is non-refundable, as stated during the checkout process.
